FAQs
Frequently asked questions
Clear answers on emergency repairs, quotes, warranty terms, loadshedding backup and brands we support.
How quickly can you get to a gate that's stopped working?
In most of the areas we cover we can usually get a technician out the same day for a gate that's completely stuck or not responding. Call or WhatsApp us with your suburb and we'll give you a realistic time before you book.
Do you install new gate motors or only repair existing ones?
Both. We handle full new installations — including power, mounting, rack and programming — as well as repairs and servicing on existing motors of most major brands.
My gate isn't stopping in the right place — what's wrong?
This is usually a limit or sensor issue, often caused by low gearbox oil affecting how the motor reads its position, or a stopper that has shifted. It's a quick diagnosis for a technician on site.
Will my gate still work during loadshedding?
Only if it has a working backup battery. We fit and service backup batteries sized to your motor so the gate keeps working through scheduled outages.
Do you supply and program new remotes?
Yes — we carry remotes for most common brands and can program new ones onto your existing system, or supply a full replacement handset if yours is discontinued.
Is there a call-out fee?
We quote call-outs upfront based on your area and the issue described, so there are no surprises when the technician arrives. Get in touch with your suburb for a straight answer.